Shipping Policy
Last updated: July 2026
At Aurifox, we understand that receiving your order smoothly and on time is an important part of your shopping experience. We are committed to providing a reliable shipping process with clear delivery information from the moment your order is placed until it arrives at your doorstep.
This Shipping & Delivery information explains how we process orders, prepare shipments, estimate delivery times, and handle situations that may affect your package. Our goal is to make every step of your shopping journey simple, transparent, and convenient.
01. Preparing Your Order With Care
Every order placed with Aurifox goes through a careful preparation process before shipment. Once your payment has been successfully confirmed, our team begins reviewing, packing, and preparing your items for delivery.
We carefully inspect products before shipping to help ensure that your bags and hats arrive in excellent condition. Orders are prepared with attention to detail so customers can enjoy a smooth unboxing experience.
Order Processing Timeline
Handling Time: 1 business day
Orders are typically processed within one business day after payment confirmation. Business days are Monday through Friday, excluding weekends and holidays.
02. Shipping Time & Delivery Expectations
After your order has been processed and shipped, the package will be transferred to the selected shipping carrier. Delivery times may vary depending on your location, carrier operations, weather conditions, and other factors outside of our control.
We provide estimated shipping information to help you understand when your order may arrive. Please note that delivery estimates begin after the order has been shipped, not from the time the order is placed.
| Shipping Stage | Estimated Time |
|---|---|
| Order Processing | 1 business day |
| Transit Time | 2–6 business days |
03. Shipping Cost Details
Aurifox offers a simple shipping option designed to keep checkout clear and convenient. Shipping fees are calculated as a flat rate for eligible orders.
| Shipping Method | Cost |
|---|---|
| Standard Shipping | $6.99 Flat Rate |
04. Estimated Delivery Schedule
Delivery time depends on the total time required for order preparation and carrier transportation. Customers can use the following estimate as a general guide.
| Service Stage | Estimated Duration |
|---|---|
| Processing & Preparation | 1 business day |
| Carrier Transit | 2–6 business days |
| Total Estimated Delivery | Approximately 3–7 business days |
05. Daily Order Cut-off Time
To help maintain efficient order preparation, Aurifox follows a daily order cut-off schedule.
Cut-off Time: 5:00 PM (EST), Monday – Friday
Orders placed after the cut-off time may begin processing on the following business day.
06. Trusted Shipping Carriers
Aurifox works with reliable shipping providers to deliver orders safely and efficiently. Depending on availability and destination, shipments may be handled by one of the following carriers:
- USPS
- UPS
- FedEx
07. Tracking Your Order
Once your order has been shipped, tracking information will be provided when available. Customers can use the tracking number to monitor shipment progress and receive updates regarding their delivery.
Please allow some time for tracking information to become active after the package has been accepted by the carrier. Tracking updates are controlled by the shipping provider and may not appear immediately.
08. Possible Delivery Delays
While we work hard to ensure timely deliveries, some situations may cause unexpected delays. These delays may include severe weather, carrier service interruptions, high shipping volumes, incorrect delivery information, or other circumstances affecting transportation networks.
If your order takes longer than expected, we recommend checking your tracking information first. Our support team can also assist with general shipment questions.
09. Handling Lost Packages
If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members, neighbors, or designated delivery areas.
If the package remains missing, please contact us so we can help review the available shipping information and assist with the next steps.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. Please carefully review your name, address, and delivery information before completing your order.
If an incorrect address is provided, please contact us as soon as possible. We will make reasonable efforts to assist before the order has been shipped. Once a package has been dispatched, address changes may not be possible.
11. Returned Packages
Packages that cannot be delivered due to incorrect addresses, incomplete information, or repeated delivery attempts may be returned to our facility by the carrier.
If a package is returned, our customer support team will contact you regarding available options. Additional shipping arrangements may be required depending on the specific situation.
12. Damaged Deliveries
We take care in preparing every shipment, but unexpected damage may occasionally occur during transportation. If your package arrives damaged, please contact us as soon as possible.
Providing photos of the damaged package and product can help us better understand the issue and provide appropriate assistance.
13. International Shipping Availability
Currently, Aurifox only provides shipping services within available domestic delivery areas. International shipping is not available at this time.
We appreciate your understanding and will continue evaluating opportunities to expand our shipping options in the future.
14. Making Changes After Ordering
If you need to update order details after placing an order, please contact our support team as quickly as possible. We will try to accommodate requests before the order enters the shipping process.
Once an order has been processed or shipped, changes may no longer be possible.
15. Order Cancellation Requests
Customers who wish to cancel an order should contact us immediately after purchase. Cancellation requests can only be considered before the order has been processed for shipment.
After an order has been shipped, it cannot be cancelled and customers may need to follow the applicable return process.
16. Contact Us
If you have questions about your shipment, delivery status, or any shipping-related concern, our customer support team is available to assist you.
Email: support@aurifox.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Address: 9 Carol Dr, Ivoryton, CT 06442-1277, United States
