Privacy Policy

At Aurifox, we value the trust our customers place in us when shopping through our online store. Protecting your personal information and providing a secure shopping experience are important parts of how we operate.

This Privacy Policy explains what types of information may be collected when you visit our website, how we use that information, and the steps we take to help protect your personal details. By using our website and services, you acknowledge the practices described in this policy.

01. Information We Collect

When you visit Aurifox, place an order, or communicate with our support team, we may collect information needed to provide a smooth shopping experience.

The types of information we may collect include:

• Name and contact details provided during checkout.
• Shipping information required to deliver orders.
• Payment-related information needed to complete transactions through available payment providers.
• Order details, purchase history, and product preferences.
• Messages or inquiries sent to our customer support team.
• Technical information related to website usage, such as browser type, device information, and website interactions.

We only collect information that helps us provide, improve, and manage our services.

02. How We Use Information

Aurifox uses collected information to support daily operations and provide customers with a reliable shopping experience.

Information may be used for purposes including:

• Processing and fulfilling customer orders.
• Providing shipping updates and order-related communication.
• Responding to customer questions and support requests.
• Improving website performance and shopping experiences.
• Managing payments and transaction processing.
• Preventing misuse of our website and protecting customer accounts.
• Sending important service-related updates.

We do not use customer information for purposes unrelated to providing and improving our services.

03. Cookies & Website Technologies

Aurifox uses cookies and similar website technologies to help improve website functionality and provide customers with a more convenient browsing experience.

Cookies are small data files stored on your device that help websites remember certain information. They may help us understand how visitors use our website, improve page performance, and provide a smoother shopping experience.

Cookies may be used for purposes such as:

• Remembering shopping preferences.
• Supporting website functionality.
• Understanding visitor activity and website performance.
• Improving product recommendations and customer experience.

You can adjust cookie settings through your browser preferences. However, disabling certain cookies may affect some website features.

04. Marketing Communications

Aurifox may communicate with customers regarding products, services, promotions, or updates when appropriate.

Marketing communications may include information about new arrivals, special offers, seasonal updates, or other content that may be relevant to customers interested in our products.

Customers may choose to stop receiving promotional communications by following the unsubscribe instructions included in marketing messages or by contacting our support team.

Please note that customers may still receive important service-related messages regarding orders, payments, or account activities.

05. Payment Information

Aurifox provides secure payment processing through trusted payment services. Payment information is handled through the payment provider used during checkout.

We do not store complete payment details such as full payment account information on our own systems. Payment providers process transactions securely according to their own procedures.

06. Protecting Your Information

Aurifox takes reasonable steps to help protect customer information from unauthorized access, misuse, loss, or disclosure.

We use appropriate security practices designed to protect information collected through our website and during customer interactions. While we work to maintain a secure environment, no online system can guarantee complete protection against every possible risk.

Customers are also encouraged to protect their personal information by using secure devices, maintaining account security, and avoiding sharing sensitive information unnecessarily.

07. Data Retention

Aurifox keeps customer information only for as long as necessary to support business operations, complete transactions, provide customer service, and maintain accurate records.

The length of time information is retained may depend on the type of information, the purpose it was collected for, and operational requirements.

When information is no longer needed, we take reasonable steps to remove or securely manage it.

08. Third-party Services

Aurifox may use trusted third-party services to support website operations, payment processing, shipping services, analytics, and customer experience improvements.

These third-party providers may process information required to perform their services, such as completing payments, delivering orders, or supporting website functionality.

Examples of third-party services may include:

• Payment processing providers.
• Shipping carriers.
• Website technology providers.
• Analytics and performance tools.

These services only receive information necessary to perform their specific functions.

09. Children's Privacy

Aurifox is designed for customers who are able to make online purchases independently. We do not intentionally collect personal information from children through our website.

If a parent or guardian believes that a child has provided personal information through our services, they may contact us so we can review the request and take appropriate steps.

10. Changes to This Privacy Policy

Aurifox may update this Privacy Policy from time to time to reflect improvements to our services, changes in website operations, or updates to our information practices.

Customers are encouraged to review this page periodically to stay informed about how we handle personal information. Continued use of our website after updates means you acknowledge the updated information.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, our customer support team is available to assist you.